Data Security Statement
At Chunking Books, we respect your right to privacy.
The personal information you exchange with Chunking Books will not be shared, sold, or disclosed to third parties in any form, for any purposes, at any time. All contact and sales information including the information about services you purchase from us will remain confidential.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.chunkingbooks.com.
What we collect and store
While you visit our site, we’ll track:
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site. For more information about the cookies we use, please take a look at our cookies policy.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
Payments
We accept payments through PayPal and Stripe for Creditcards. When processing payments, some of your data will be passed to PayPal or Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy and Stripe Privacy Policy for more details.
Cookie Policy
Pursuant to Art. 6 Abs. 1 S. 1 lit. f DSGVO, Chunking Books informs users of the use of our own cookies, third-party cookies and persistent cookies to improve the service provided.
What are cookies ?
Cookies are small text files that are stored by the browser on your computer or mobile phone. They allow websites to store things like user preferences. You can think of cookies as providing a ‘memory’ for the website, so that it can recognise you when you come back and respond appopriately.
What types of cookies are there and which ones do we use?
Strictly necessary cookies:
These cookies are essential in order to enable you to move around the site and use its features, such “Add to Cart”. Without these cookies, services you have asked for cannot be provided.
Performance cookies:
These cookies collect information on how visitors use the site – for example which pages you go to most often or if you get error messages form web pages – to improve both its functionality and your shopping experience. These cookies don’t collect information than identifies you, any information gained is to improve how the website works.
Functionality cookies:
These cookies allow a site to remember choices you make (such as your user name, language or the region you are in) and provide more enhanced, personal features. These cookies cannot track your browsing activity on other websites. They don’t gather any information about you that could be used for advertising or remembering where you’ve been on the Internet outside our site.
What if I don’t want cookies?
By using this site you agree that Chunking Books can place cookies on your device as explained above. If you want to remove existing cookies from your device you can do this using your browser options. If you want to block future cookies being placed on your device you can change your browser settings to do this. For more information on managing cookies see All About Cookies – Manage Cookies. Currently, “Do Not Track” initiatives are not recognized by our site.
Please bear in mind that deleting and blocking cookies will have an impact on your user experience as parts of the site may no longer work. Unless you have adjusted your browser settings to block cookies, our system will issue cookies as soon as you visit our site or click on a link in a targeted email that we have sent you, even if you have previously deleted our cookies.